News :: Equity Stock Transfer, LLC

Section Heading

Valued Shareholders,

Please use the General Questions area for detailed transfer instructions and other helpful information.

For specific questions relating to a particular offering, please visit the FAQ by Offering section at the bottom of this page.

Section Heading: General Questions

How do I move my shares to my brokerage firm?

Below are the steps to move your shares into your brokerage account should you wish to do so:

Step 1: Go to my.equitystock.com and log in using the email you used to buy your shares. (No username or password needed.)
Step 2: If prompted, pay the DRS transfer fee.
Step 3: Generate and download your DRS statement. (Your broker will need a recent statement showing your Common shares.)
Step 4: Send the DRS statement to your broker and ask them to start the DRS transfer. (Only your broker can move the shares from Equity Stock Transfer to your brokerage account.)

How do I update an Address, SSN/TIN, Email, Phone Number?

If your personal information appears incorrectly in your investment records, it means it wasn’t properly verified by the broker before being sent to us.

How to fix a wrong social security number:
Please complete and sign this W-9 form and email it to the transfer agent at info@equitystock.com so they can update your information in the share register. Form: https://www.irs.gov/pub/irs-pdf/fw9.pdf

How to update a physical address, phone number, or email address:
Please send an email to info@equitystock.com from the email address on record containing:

The new change being requested.
Include all of the current information which we have on record for you: email address, mailing address, and full name of the holder.

How to update the spelling of your name:
Please send an email to info@equitystock.com with a photo of your driver's license or passport which displays the correct spelling of your name.

How to fix a trust registration or date:
Please send an email to info@equitystock.com with a copy of the first and last pages of the trust agreement.
Please send this email from the email address which is on file for your account.

ALL OTHER REQUESTS:
Please send an email to info@equitystock.com with your request "in writing" and we will reply to you with the necessary steps.

What is the DTC number for Equity Stock Transfer?

7925

I'M NOT RECEIVING THE TEXT CODE or ACCESS DENIED message.

NOT RECEIVING THE TEXT CODE?
If you are not receiving the text with the numeric code, click on VOICE CALL. You will receive a call on your landline or other phone of your choice, with an electronic voice verbally speaking the 6-digit code.

IS YOUR EMAIL NOT BEING RECOGNIZED saying ACCESS DENIED?
When browsing to my.equitystock.com, you must enter the same email you used when buying your shares. (No username or password is needed.)

A login email will then be sent from noreply@equitystock.com with the subject “Login to Equity Stock Transfer”. Open this secure email from us, and click the large blue LOG IN button with white lettering.

Can I keep my shares at Equity Stock Transfer if I do not want to move them to a brokerage? What is the cost of keep my shares at Equity Stock Transfer?

Yes. You can maintain your shares on our books and records, and you can log in at any time to see your statement. As long as your DRS fee is paid, you can move your shares whenever you like. There is no cost to keeping your shares with us.

Can I move my shares to ROBINHOOD?

No. Robinhood does not participate in the DRS system. You will need to find another broker.

Is there a transfer fee to move my shares to my brokerage account?

Yes, there is a DRS transfer fee to move your shares to your brokerage account.

You can pay securely from our platform if you have not already. Please log in with your email address at my.equitystock.com and you’ll see the prompts to pay. You cannot call in and pay.

If you bought multiple times, you do not need to pay the DRS fee every time. Even though your account may show multiple payments due, one payment should remove all the DRS Payment Requirements from your shares, and your broker will then be able to pull them from our system. Remember, your shares must be unrestricted in order for you to move them to your broker. Also, your broker must initiate the share movement. Equity Stock Transfer does not begin the share movement.

How do I view my account at Equity Stock Transfer?

Go to my.equitystock.com and log in using the email you used to buy your shares. No username or password is needed.

E*TRADE requires a 5-digit account number, but my statement has a 12-digit account number. What do I do?

This is an issue with E*TRADE. You will need to call your broker at E*TRADE and escalate the question about the length of the account to the broker's managers. The account for most transfer agents is between 4 to 16 digits long - and the DRS number in your statement is the correct account number with 12 digits. Please do not hang up with your broker's customer services line until they confirm that they will put your request through using the DRS account number assigned to you.

Section Heading: FAQ by Offering

Phoenix Energy

Q: I bought Series A Cumulative Redeemable Preferred Shares with a 10% distribution. How is this distribution calculated?

A: The distribution payable on the Preferred Shares is payable on the liquidation preference of the Preferred Shares, which is $25 per share. This means that holders of Preferred Shares will be entitled to a distribution of $2.50 payable in four equal installments on a quarterly basis. It is anticipated that when authorized and declared by Phoenix’s board of directors, the quarterly distribution will be paid on the 15th day of each January, April, July and October.

Q: Is there an advantage to holding my shares in my brokerage account vs holding them in my transfer agent account?
A: The advantage of holding your shares in a brokerage account is that you can receive quarterly dividends directly through your broker and trade immediately if you choose. If your shares remain with the transfer agent, dividends are paid by check or ACH, which requires additional paperwork. To trade, you would first need to transfer your shares to your brokerage firm, a process that typically takes a couple days.

Q: When can I sell my Preferred Shares?

A: Your shares can be transferred to a brokerage account and then sold at any time.

Q: What is Phoenix Energy's publicly traded preferred share CUSIP number?

A: 71903G202

Q: How was the initial pro-rata distribution calculated on the Preferred Shares?
A: The initial distribution was accumulated and cumulative from, and including, the date of original issuance, which occurred at the closing of the offering on September 29, 2025, up to but excluding October 15, 2025 (the initial payment date). As such, the pro-rated first distribution, payable on October 15, 2025, was payable to the persons who were the holders of record of the Preferred Shares at the close of business on the corresponding distribution record date, which was October 1, 2025. This resulted in a short-period initial distribution of $0.11111 per share.

Monogram

Dear Shareholder,

As of September 30th, Monogram Technologies received shareholder approval for the Merger. Computershare, the transfer agent for the acquiring company, is handling the cash merger. Their toll free number is (800) 546-5141.

Newsmax

Q: I bought Series B Preferred shares at a 25% IPO discount with a 7% dividend. How are these calculated?
A: You may contact ir@newsmax.com to inquire about how this calculation is performed and its impact on how many shares you receive.

Q: When can I sell my shares?
A: Your shares can be transferred to a brokerage account and then sold at any time.

Pre-IPO preferred share holders please note that the resale registration statement on Form S-1, which Newsmax filed with the SEC on April 4, is effective as of May 29, 2025.

Pre-IPO Preferred share holders see here for more details.
IPO share holders see here for more details.

Q: What is Newsmax's publicly traded common stock CUSIP number?
A: 65250K105

My question is not found above

If your question is not answered above, then please send your question in an email to info@equitystock.com. Be sure to include:

The full name of the stock holder
The name of the stock in the subject line

FAQ

General Questions