Unclaimed Property Manager

What the role involves.

The EST hiring bar.

Every EST hire, in every seat, meets three tests: exceptional technical ability, a deep command of the compliance obligations of their area of expertise, and fluency with modern tools, including AI, applied with the judgment regulated shareholder data demands. We are a small firm doing consequential work; the bar does not flex.

Responsibilities.

• Run the Rule 17Ad-17 program: identify lost securityholders from returned mail, execute the required database searches on the prescribed timetables, document the results, and manage unresponsive-payee follow-up on uncashed checks.
• Track dormancy across all applicable state unclaimed property regimes, maintaining the calendar of dormancy periods, due diligence windows, and report deadlines for every state in which our issuers’ holders reside.
• Prepare and file state unclaimed property reports in NAUPA format, reconcile remittances of cash and securities positions, and maintain the audit trail behind every escheated position.
• Design and send statutory due diligence mailings, and go beyond them: use research databases, public records, and modern search techniques to locate holders and heirs before property escheats.
• Coordinate with issuers and their counsel on escheatment policy, holder outreach campaigns, and the handling of estates, custodial accounts, and restricted positions.
• Manage state audit and voluntary disclosure matters if they arise, working with counsel and third-party administrators.
• Build the tooling: dormancy dashboards, exception reports, search-and-match workflows, and AI-assisted research pipelines that make one person effective across thousands of positions.
• Document procedures so the program’s knowledge lives in the process, and report program metrics to leadership, including the number we care about most: shareholders found.

Requirements.

• Excellent technical skills. This is a core requirement. Strong Excel and data handling for reconciliation and NAUPA file preparation, comfort with database software and reporting tools, and demonstrated fluency with modern tooling, including AI-assisted workflows for search, matching, and document handling, applied with judgment.
• Excellent research skills. Equally core. You should have a track record of finding people and facts others could not: skip tracing, genealogy-style estate research, public records work, or comparable investigative research, with the persistence to exhaust a trail.
• Working knowledge of SEC Rule 17Ad-17 obligations and multi-state unclaimed property law: dormancy periods, due diligence requirements, NAUPA reporting, and the differences that matter across major states, including New York’s Abandoned Property Law.
• 5+ years in unclaimed property, escheatment, transfer agent operations, or a closely related compliance function.
• The precision to run a zero-defect statutory calendar across fifty-plus jurisdictions, and the temperament to treat every dormant account as a person to find, not a line to file.
• Preferred: experience with unclaimed property software platforms or third-party reporting services, transfer agent recordkeeping systems, and state audit or VDA processes.

What you get.

• Health, dental, and PTO.
• Full ownership of a statutory program that matters, with direct access to leadership and the mandate to build modern tooling around it.
• Work that has a human payoff: when you do this job well, people get their property back.
• Office at 237 West 37th Street, New York.

Founded by a trader, not a filing.

EST was founded on the trading floor at E*TRADE Securities, and that shows up in how the register team works today — a record date is treated like a market event, not a checklist line item. You'll be part of a small, senior team out of our Manhattan office, where the person who took the shareholder's call is often the same person who fixes the ledger.